Watford Community Housing Trust Data Breach – March 2020

We are no longer taking on cases for this breach. If you have a complaint regarding the Watford Community Housing Trust then please contact the ICO.

Watford Community Housing Trust sent an email to several thousand people with an attachment which contained the personal details of 3545 people. The message of the email was to inform their customers about the measures they were taking to deal with the government measures related to Coronavirus.

The personal details included:

  • names
  • phone numbers
  • home and email addresses
  • dates of birth
  • ethnic origin
  • sexual orientation
  • housing needs
  • tenancy dates
  • religion

The above could all be considered personally identifiable information. Although Watford Community Housing Trust followed up the offending email with another message requesting for recipients to delete the data, this is a case of too little, too late. The Trust announced over their Facebook feed that they have informed the Information Commissioner’s Office.

The breach of this personal data puts thousands in a very difficult, stressful situation. They now do not know who has access to their personal data, or whether this will be used for any criminal activities. Scammers can use personal details to con people out of money or attempt to access online accounts connected to the details.

We are no longer taking on cases for this breach. If you have a complaint regarding the Watford Community Housing Trust then please contact the ICO.

Data Breach Help is run by Cobleys Solicitors Ltd., one of the largest specialist litigation practices on Merseyside and recommended by The Times as one of the Top 200 Law Firms in the UK.