Ticketmaster UK data breach – June 2018

In June 2018, it was announced that Ticketmaster’s UK site had suffered a serious data breach with just under 40,000 people being affected. Sensitive personal information including users’ payment details, names and phone numbers were exposed to hackers. Following the announcement several people reported having been scammed out of money as a result of the data breach. Although Ticketmaster claimed to have been made aware of the breach on the 27th June 2018, the hack was first flagged by digital bank Monzo months beforehand.

According to Monzo, they were first made aware of a possible Tickemaster back in April, when 70% of the bank’s customers who reported fraud made a purchase through the ticket booking site. Despite only a fraction of Monzo’s customer base actually using Ticketmaster on that day, the bank informed Ticketmaster of the potential data breach only to be brushed off by the company. Although Monzo didn’t have ‘irrefutable proof’, the ‘overwhelming weight of statistical data’ suggested that such a hack had taken place.

It wasn’t until several months later that Ticketmaster was able to admit that a breach had taken place, although they maintain that it was a result of work undertaken by one of their subcontractors. The loss of this sensitive data has led to thousands of people being affected, are you one of them?

If your data has been lost as a result of a data breach, or you’ve lost money as a result of a company’s negligent actions then you could be due compensation. Get in touch with us today to find out how you can recover your losses.

Data Breaches Help is run by Cobleys Solicitors Ltd., one of the largest specialist litigation practice on Merseyside and recommended by The Times as one of the Top 200 Law Firms in the UK.