Dixons Carphone data breach – June 2018

Update: In January 2019, the ICO announced that Dixons Carphone had been fined £500,000 for the data breach, this follows quickly from the £400,000 fine that was given to the group’s sister organisation, Carphone Warehouse following the discovery of similar security vulnerabilities. 

In one of the largest hacks to have hit UK consumers, Dixons Carphone announced on 13th June 2018 that cyber criminals had gained unauthorised access to their data. In their initial statement, the company had admitted that they 1.2 million records from their system had been comprised, however after completing their investigation the retailer identified that ‘approximately 10 million records containing personal data may have been accessed in 2017’. The information lost included emails, names and home addresses.

Dixons Carphone said that around 5.9 million payment card had been affected, although they were adamant in stating that ‘no fraud had taken place as a result of the information being lost’. The card data did not include CCV numbers, however around 105,000 of the cads affected lacked chip and pin protection. The personal data that had been accessed at an unknown point during 2017 could have been used for countless phishing scams since that point, so it comes at little surprise that Dixons Carphone are recommending their customers to take precautions and be on the look out for potential scammers.

If you were one of the 10 million people affected by this data breach then you have the right to sue for compensation. Send us a message using our the Contact form below to start your legal action.

Data Breaches Help is run by Cobleys Solicitors Ltd., one of the largest specialist litigation practice on Merseyside and recommended by The Times as one of the Top 200 Law Firms in the UK.